Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Times

Estimated delivery times:

• United Kingdom: 5–10 Business Days

• Europe: 7–15 Business Days

• North America: 7–15 Business Days

• Australia & New Zealand: 8–18 Business Days

• Rest of World: 10–21 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Worldwide Shipping may be available on qualifying orders and promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after shipment.

Customs & Import Duties

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, please contact our support team. We will work closely with the shipping carrier to help locate your order and provide assistance whenever possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.